Support
Contact Our Support Staff:
Customer Service Hours are 8:30 AM to 7:30 PM (CST)
Customer Service Hours are 8:30 AM to 7:30 PM (CST)
Angi Graham is a Regional Account Manager for Fire Recovery EMS. Angi has been in the EMS billing profession for 10 years and provides expert financial analysis for fire and EMS services. Angi is also a subject matter expert in Medicare and Medicaid as well as the Healthcare Exchange Program and Community Paramedicine. Angi is well versed in billing practices for any sized agency.
As the Regional Account Manager for Fire Recovery EMS, Angi can help increase your revenue through expert consulting on current billing practices. Angi is a Paramedic and former Critical Care Paramedic licensed through the University of Baltimore Maryland.
Brandon has worked in the EMS billing industry since 2011. He started as an ambulance coder and quickly advanced through the company. After graduating from Bradley University with a BA in Business Management and Administration in 2004, he worked for the parent company of Saks 5th Avenue and then approved real estate closings in the third-party relocation field. He spent years analyzing numbers and currently specializes in being able to create a billing program that increases a department’s bottom line. Brandon enjoys spending time with his family and is an avid traveler, when he is not spending his free time at the poker tables.
Amanda graduated from the University of St. Francis with a Bachelor’s degree in Criminal Justice. Amanda had a very strong insurance and billing background acquired during her years of customer service at Cigna Healthcare. Amanda belongs to a family of firefighters having both a father and brother in the fire service. Amanda’s father served 35 years in the fire service and was a Fire Chief in the Chicago suburbs. Both her father and brother are still career fire service leaders. From a young age Amanda learned the fire service and as she advanced into the corporate billing life, she recognizes her client’s needs and provides the best service possible. Amanda actively participates in industry conferences and customer events. When she is not working, Amanda enjoys the outdoors, fishing, hiking, boating and traveling whenever possible.
Justin Powell is the Vice President of Sales at Fire Recovery EMS. Justin guides the sales teams within these organizations but also helps lead the development of the products and services offered. Justin is passionate about providing billing services that enhance budget sustainability, provide increased revenue and providing state of the art software and hardware solutions to our customers.
Justin is a former Lieutenant with the City of Clive, Iowa and is also certified in EMS, Fire Prevention, and HazMat Operations. Justin holds a Bachelor of Science Degree in Business Administration from Drake University.